Privacy Policy

1. Information We Collect

Elle & Ivy Interiors may collect personally identifiable information that you voluntarily submit, as well as anonymous demographic information not unique to you, such as general location. Depending on the form used, this may include:

• Name
• Email address
• Phone number
• Preferred contact method
• Project address, city, state, or ZIP code
• Requested service
• Property type
• Rooms or areas involved
• Project stage
• Desired timing
• Anticipated investment information
• Project goals, needs, and priorities
• Builder or contractor information
• Inspiration images, existing-room photographs, floor plans, or uploaded project documents
• Any other details you voluntarily submit

Please do not submit highly sensitive financial, medical, identity, password, or payment information through general inquiry forms on this website.

2. Information Collected Automatically

Information about your computer or device may be automatically collected when you visit this website, including your IP address, browser type, domain information, access times, referring website address, device or operating-system information, pages viewed, and basic server-log information. This information is used for the operation of the website, to maintain service quality and security, and to produce general website-usage statistics.

3. How We Use Information

Elle & Ivy Interiors collects and uses information to:

• Operate this website
• Deliver requested information or services
• Respond to inquiries
• Review project scope
• Prepare for consultations
• Review estimate requests
• Communicate about potential or active services
• Provide customer support
• Maintain service quality
• Produce general website statistics
• Protect the website and business
• Comply with legal obligations

4. Communications and Marketing

Elle & Ivy Interiors may use personally identifiable information to inform individuals about other products or services, and may contact individuals regarding surveys or research about opinions of current or potential services.

5. Cookies, Analytics and Advertising

Cookies or similar technologies may support essential website functionality, security, form operation, and website-performance measurement. Elle & Ivy Interiors may keep track of pages visited to help determine which services are most popular, and — only where implemented and legally permitted — this information could be used to deliver customized content or advertising to visitors based on their behavior.

6. How Information May Be Shared

Elle & Ivy Interiors does not sell, rent, or lease customer lists to third parties. Necessary information may be shared with trusted service providers who assist with categories such as statistical analysis, email or postal mail, customer support, or deliveries. Service providers are permitted to use information only to provide these services to Elle & Ivy Interiors and are expected to handle it consistently with applicable obligations.

Elle & Ivy Interiors may also disclose information, without notice, if required by law or in the good-faith belief that doing so is reasonably necessary to comply with legal process, protect the rights or property of Elle & Ivy Interiors, or protect the safety of website users or the public.

7. Security

Elle & Ivy Interiors uses reasonable safeguards appropriate to this website and the information involved, intended to protect personal information against unauthorized access, use, or disclosure. No method of internet transmission or electronic storage can be guaranteed completely secure. Visitors should avoid sending highly sensitive information through general website forms.

8. Data Retention

Information may be kept only as long as reasonably necessary to respond to inquiries, review project opportunities, provide services, maintain business records, meet legal, accounting, contractual, or security requirements, and resolve disputes.

9. Your Choices and Opt-Out Rights

You may contact Elle & Ivy Interiors to opt out of promotional communications, ask questions about your information, request correction of inaccurate information, request deletion where applicable, or withdraw a communication preference. Certain records may be retained where required or reasonably necessary for legal, contractual, accounting, security, or business purposes.

Contact sbowen@elleandivyinteriors.com or use the Start Your Project page.

10. Third-Party Websites

Elle & Ivy Interiors encourages visitors to review the privacy policies of any third-party websites linked from this website. Elle & Ivy Interiors does not control and is not responsible for the privacy practices or content of external websites.

11. Children's Privacy

Elle & Ivy Interiors does not knowingly collect personally identifiable information from children under the age of thirteen. Children under thirteen should use this website only with the permission of a parent or guardian. If you believe a child has submitted personal information without such permission, please contact us.

12. Changes to This Policy

Elle & Ivy Interiors may update this Privacy Policy periodically to reflect changes in website functionality, business practices, service providers, or legal requirements. The revision date will be shown at the top of this page. Visitors are encouraged to review this page periodically.

13. Contact Information

Elle & Ivy Interiors welcomes questions or comments regarding this Privacy Policy.